Supporting customers with our industry-leading warranty

Panther Environmental Solutions Ltd have been calibrating their noise survey equipment with us for the past 10 years but were disheartened to find their most recent kit had been damaged on its return journey.

Liz Nolan from Panther Environmental said: “Cirrus’ calibration service has always been fast, efficient, and cost-effective.

“Recently our noise equipment had been couriered back to us and it had been damaged in transit. We made one phone call to Lesley at Cirrus Research, who arranged for our equipment to be repaired and recalibrated.

“Their 15-year guarantee took care of everything. It meant so much to have our equipment back to us quickly during one of our busiest times. The customer service and engineering team are friendly, knowledgeable and are always at the end of the phone if you need them.

“It’s great to have a service you can really rely on.”

We replaced, recalibrated, and shipped the new kit to Panther Environmental within one week of receiving the damaged kit under our 15-year warranty.

Your investment in Cirrus noise measurement equipment isn’t something you need to worry about

When you invest in Cirrus noise measurement equipment, you don’t need to worry about faults and accidental damage, as these are covered in the initial 1-year guarantee.

The initial guarantee can be extended by a further 14 years at no additional cost (other than the standard calibration cost); provided you routinely calibrate your instrument with Cirrus, or a Cirrus-authorised calibration centre, every 12 months.

We’re confident that our 15-year warranty is truly world-beating and puts us head and shoulders above so many within our industry.

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