With all the doom and gloom in the news recently, we wanted to share something a bit more uplifting, which comes from within our own ranks! We wanted to pay tribute to those members of our team who are still doing everything they can to keep our business moving, and supply all our customers with the equipment and services they need to protect people from the dangers of excessive noise.
As a manufacturer and supplier of noise measurement instruments, we serve numerous clients in essential sectors, including local authorities, housing associations, the emergency services, and food manufacturing plants and distribution centres. Our team often speak of their sense of duty to our customers, and the safety and well-being of those our products help protect. Our team’s response to the Covid-19 crisis has demonstrated this dedication in abundance.
One of the critical areas of our business is our service centre and calibration laboratory, which ensures that people’s equipment functions correctly and that it is compliant with the regulations governing noise measurement. An initial decision to close the service centre and calibration lab, in light of the Covid-19 pandemic, was met with concern by some of our key clients. Many of them said they were worried about being unable to ensure that the equipment they use to keep people safe, was working correctly and compliant with health and safety law.
In response to these concerns, the service and calibration team expressed a desire to carry on working, so that they could continue to provide the services that their key clients rely on so heavily. Our Managing Director said:
“I can barely put into words how proud I am of our service and calibration team. Their determination to carry on working to help those in key sectors is inspiring.”
We’ve introduced strict deep cleaning procedures, which ensures that workstations are kept as clean and sterile as possible, as well as providing gloves and isopropyl wipes for everyone who’s still working on-site. Because so many members of our other teams are now working from home, we’re also able to ensure that our engineers are able to observe the social distancing guidelines.
Members of our Senior Management Team have also gone above and beyond their normal lines of duty.
As many members of the team were sent home to safeguard their health and well-being, it was up to senior managers to roll their sleeves up and fill in the gaps, with one of the most significant being in our product despatch department. From the Head of Sales through to the Product Development Manager, everyone had to learn new skills incredibly quickly. Together, they have continued to make sure that instruments that have been either serviced or purchased are sent to our customers on time.
During these difficult times, it’s important to remember that we’re all in this together and as one major retailer says, “every little helps”. We’re incredibly proud of our team, and we can’t wait until we can see each other again once things are back to normal.
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