Service & Calibration Information
Why have your noise measurement instruments recalibrated?
It is recommended that recalibration of noise measurement instruments is carried out annually because your instruments and calibrators are sensitive precision equipment. Over time, due to movement and use, they require adjustment to ensure that the measurements you are taking remain accurate, helping you to avoid potential errors in your noise measurements.
Annual servicing is like an MOT or an annual check up for your equipment. This will involve a thorough check of the performance of the instrument, may allow for software updates and improvements to be installed as well as prolonging the life of your investment.
Having your instrument recalibrated will also help you comply with the requirements of noise legislation as well as extending your warranty period by a further 12 months.
For units purchased after March 1st 2007 your warranty is automatically extended for a further 12 month as standard (for up to 12 years).
For units purchased before March 1st 2007, your warranty is extendable for a further 12 month (up to 5 years) on receipt of your log book. This recalibration service is traceable to UK National Standards and provides authentication from us, the manufacturer.
Our calibrations are carried out in accordance with the recommendations and requirements of the appropriate International Standards ensuring that your equipment is given the same checks and tests that it had when it was originally manufactured.
Options and Services - Quality with no compromise
- Competitive pricing structure, fixed for your annual budgeting, so you will know the costs before the work is undertaken.
- Firmware updates (internal software) installed free of charge when available.
- Non consumable internal batteries replaced free of charge if required. Instruments are fully calibrated and adjusted with a full operational check carried out during the calibration process.
- Free fitting of updated components if available.
- Free replacement of consumables ie. microphone grills, battery covers, key pads etc where needed. (Excludes microphone capsules and display screens)
- Calibration certificate issued for your records and audit trail.
Additional added benefits for your convenience
- No additional work is undertaken without your consent.
- Ensures equipment complies with the appropriate standards enabling you to record accurate data.
- Prolongs the life of the equipment keeping your company’s costs to a minimum.
- Full collection and re-delivery service available so we can look after your equipment from beginning to end, which is one less job for you.
- We will contact you prior to expiry of your calibration certificates so you can allocate your returns before this date.
- Fast and efficient turnaround.
- Return your calibrator with your sound level meter and receive a 50% discount on the cost of recalibration of your calibrator.
- Should your measurement requirements change, you have the opportunity to upgrade certain meters to have additional functions so you don’t have to buy a new one.
- Pay by credit card, on a pro-forma invoice or apply for a credit account making payment easy and to suit your methods.
- Free of charge user manual replacement service available on request.
- The opportunity to sign up for our free quarterly newsletter, keeping you fully informed about new software releases and updated products and services.
Excellence comes as standard
- Pro-active customer service support team, there to remind you of warranty expiry dates and guide you through any questions which you may have.
- A qualified, experienced and dedicated team of service technicians on hand.
- UKAS accredited service available which we can provide on request.
Company profile & our going commitment to you
- Cirrus Research has been designing, manufacturing and selling noise measurement equipment for over 30 years and offers the very latest in practical solutions and software currently available.
- We have a wealth of expertise, confidence and enthusiasm for our products and their applications, and we are committed to providing you with the highest level of service and advice possible, when you need it.
- During re-calibration and servicing your units receive our full attention and undergo the most stringent of inspections using advanced testing equipment and technology.
Environmental policy
Cirrus Research cares passionately about the environment and intends to set standards of excellence with regards to environmental matters in sustainability and minimising our environmental impact.