Calibration of your Cirrus noise measurement instruments
The Cirrus Research plc Calibration and Service department provides calibration and repair services for the entire Cirrus noise measurement product range with fully trained engineers with many years experience in our industry. They are backed by our R&D team who design the instruments and whose knowledge of Cirrus products and noise measurement technology is second to none.
Our company including the Calibration and Service department is covered by our ISO 9001:2008 certification with measurement traceability direct to the UK National Physical Laboratory (NPL).
Our policy is to levy a fixed charge for service and calibration which will cover your instrument so you can be sure of the costs involved in maintaining your instrument to the highest standard.
We can provide you with a traceable calibration facility as well as repair and servicing if your instrument is not working correctly. If you have any questions, please contact us and we will be pleased to help.
Our company including the Calibration and Service department is covered by our ISO 9001:2008 certification with measurement traceability direct to the UK National Physical Laboratory (NPL).
Our policy is to levy a fixed charge for service and calibration which will cover your instrument so you can be sure of the costs involved in maintaining your instrument to the highest standard.
We can provide you with a traceable calibration facility as well as repair and servicing if your instrument is not working correctly. If you have any questions, please contact us and we will be pleased to help.
Before sending your instrument for calibration or servicing
Before sending your instruments back to Cirrus, please download and complete a Service Information form and include this with your equipment.
Click here to download the Service Information form
We do receive many instruments back for servicing and calibration without any paperwork or information and this can delay the process and prevent us from returning the equipment quickly. Please do ensure that you include this information with your shipment.
Does your equipment need to be repaired?
If your equipment is damaged or broken, we can offer a fixed price repair which will cover putting the instrument back into working order. This excludes damage to microphone capsules and instrument displays or if the instrument is beyond economic repair. In these circumstances we will contact you to let you know of any additional costs.
Click here for details of our repair services
Why do I need to calibrate my noise measurement instruments?
If you are using your noise measurement instrument to meet any Standards, Regulations or Guidelines it is essential that your equipment is measuring accurately. If you are working any standards that requires the use of noise measurement equipment, the standards to which the equipment must comply will be clearly stated.
Your instrument may also need to be repaired if it has been damaged or is not working correctly.
You can find out more about how and why you need to have your instruments calibrated by reading our CalibrationNews information sheet. Click here to download this document. It is recommended that recalibration of noise measurement instruments is carried out annually because your instruments and calibrators are sensitive precision equipment. Over time, due to movement and use, they require adjustment to ensure that the measurements you are taking remain accurate, helping you to avoid potential errors in your noise measurements.
Annual servicing is like an MOT or an annual check up for your equipment. This will involve a thorough check of the performance of the instrument, may allow for software updates and improvements to be installed as well as prolonging the life of your investment.
Our calibration department will provide you with a complete service. If you have any questions, you can contact us before, during or after calibration of your equipment. Please ensure that you complete a Service Information form before shipping your equipment back to Cirrus.
Options and Services - Quality with no compromise
Additional added benefits for your convenience
Excellence comes as standard
Company profile & our going commitment to you
Cirrus Research has been designing, manufacturing and selling noise measurement equipment for over 30 years and offers the very latest in practical solutions and software currently available. We have a wealth of expertise, confidence and enthusiasm for our products and their applications, and we are committed to providing you with the highest level of service and advice possible, when you need it. During re-calibration and servicing your units receive our full attention and undergo the most stringent of inspections using advanced testing equipment and technology.
Environmental policy
Cirrus Research cares passionately about the environment and intends to set standards of excellence with regards to environmental matters in sustainability and minimising our environmental impact.
Before sending your instruments back to Cirrus, please download and complete a Service Information form and include this with your equipment.
Click here to download the Service Information form
We do receive many instruments back for servicing and calibration without any paperwork or information and this can delay the process and prevent us from returning the equipment quickly. Please do ensure that you include this information with your shipment.
Does your equipment need to be repaired?
If your equipment is damaged or broken, we can offer a fixed price repair which will cover putting the instrument back into working order. This excludes damage to microphone capsules and instrument displays or if the instrument is beyond economic repair. In these circumstances we will contact you to let you know of any additional costs.
Click here for details of our repair services
Why do I need to calibrate my noise measurement instruments?
If you are using your noise measurement instrument to meet any Standards, Regulations or Guidelines it is essential that your equipment is measuring accurately. If you are working any standards that requires the use of noise measurement equipment, the standards to which the equipment must comply will be clearly stated.
Your instrument may also need to be repaired if it has been damaged or is not working correctly.
You can find out more about how and why you need to have your instruments calibrated by reading our CalibrationNews information sheet. Click here to download this document. It is recommended that recalibration of noise measurement instruments is carried out annually because your instruments and calibrators are sensitive precision equipment. Over time, due to movement and use, they require adjustment to ensure that the measurements you are taking remain accurate, helping you to avoid potential errors in your noise measurements.
Annual servicing is like an MOT or an annual check up for your equipment. This will involve a thorough check of the performance of the instrument, may allow for software updates and improvements to be installed as well as prolonging the life of your investment.
Our calibration department will provide you with a complete service. If you have any questions, you can contact us before, during or after calibration of your equipment. Please ensure that you complete a Service Information form before shipping your equipment back to Cirrus.
Options and Services - Quality with no compromise
- Competitive pricing structure, fixed for your annual budgeting, so you will know the costs before the work is undertaken.
- Firmware updates (internal software) installed free of charge when available.
- Non consumable internal batteries replaced free of charge if required. Instruments are fully calibrated and adjusted with a full operational check carried out during the calibration process.
- Free fitting of updated components if available.
- Free replacement of consumables ie. microphone grills, battery covers, key pads etc where needed. (Excludes microphone capsules)
- Calibration certificate issued for your records and audit trail.
Additional added benefits for your convenience
- No additional work is undertaken without your consent.
- Ensures equipment complies with the appropriate standards enabling you to record accurate data.
- Prolongs the life of the equipment keeping your company’s costs to a minimum.
- Full collection and re-delivery service available so we can look after your equipment from beginning to end, which is one less job for you.
- We will contact you prior to expiry of your calibration certificates so you can allocate your returns before this date.
- Fast and efficient turnaround.
- Should your measurement requirements change, you have the opportunity to upgrade certain meters to have additional functions so you don’t have to buy a new one.
- Pay by credit card, on a pro-forma invoice or apply for a credit account making payment easy and to suit your methods.
- Free of charge user manual replacement service available on request.
- The opportunity to sign up for our free quarterly newsletter, keeping you fully informed about new software releases and updated products and services.
Excellence comes as standard
- Pro-active customer service support team, there to remind you of warranty expiry dates and guide you through any questions which you may have.
- A qualified, experienced and dedicated team of service technicians on hand.
- UKAS accredited service available which we can provide on request.
Company profile & our going commitment to you
Cirrus Research has been designing, manufacturing and selling noise measurement equipment for over 30 years and offers the very latest in practical solutions and software currently available. We have a wealth of expertise, confidence and enthusiasm for our products and their applications, and we are committed to providing you with the highest level of service and advice possible, when you need it. During re-calibration and servicing your units receive our full attention and undergo the most stringent of inspections using advanced testing equipment and technology.
Environmental policy
Cirrus Research cares passionately about the environment and intends to set standards of excellence with regards to environmental matters in sustainability and minimising our environmental impact.
