We have a new job vacancy at Cirrus. This position is for Technical Customer Support.
Reporting to the Sales Director, you will be the initial contact for customer support and technical queries for both existing and new customers.
The role will be based at our head office in Hunmanby and you will be working closely with both the Sales and Marketing departments as well as with the other technical departments within the company.
You will also be responsible for updating the online knowledgebase and will be involved in the development of customer support tools such as training videos and user documentation.
This role would suit candidates with a service, test or technical background with some experience of customer support. You will be familiar with Microsoft Office and other commonly used PC software packages.
You will also be responsible for documenting customer queries and liaising with different departments within the company.
This is an exciting opportunity to join an ambitious company with well-structured development plans. We are a growing company and are looking for employees who are seeking an opportunity where they can make a difference and build a career within a highly successful and fast paced business
More details can be found on our website at www.cirrusresearch.co.uk/careers
